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The website enquiry.wittykidsindia.com has the following on the site, "In order to streamline admissions requests and better serve you, we utilize a support ticket system." I analyzed that the website also said " Every admission request is assigned a unique ticket number which you can use to track the progress and responses online." They also stated " A valid email address is required to submit a ticket. Please click the Open a New Ticket. Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login." The meta header had osTicket as the first search term. This keyword was followed by Customer support system and support ticket system which isn't as important as osTicket.